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I.T. Helpdesk - Tickets, Self-Help, and Resources

I.T. Helpdesk - Tickets, Self-Help, and Resources

The session will introduce current and upcoming means of requesting I.T. service or assistance. The I.T. Helpdesk team will be presenting previews of in-development tools for self-help, documentation, and requesting service through a variety of means and tools to best fit the needs of an end-user. The session will include participation of the attendees for providing examples, answering questions, and providing feedback on current and future I.T. Helpdesk communications.

Presenters: Logan Farr and Matt Ford, I.T.

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SJR State is an EQUAL OPPORTUNITY/EQUAL ACCESS COLLEGE. | SJR State and Title IX Compliance and Commitment | St. Johns River State College is accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC) to award associate and baccalaureate degrees.
Questions about the accreditation of St. Johns River State College may be directed in writing to the Southern Association of Colleges and Schools Commission on Colleges at 1866 Southern Lane, Decatur, Georgia 30033-4097, by calling 404-679-4500, or by using information available on SACSCOC’s website (www.sacscoc.org).